NEWS #10

Dr Paul Quantock’s main function is as a senior Fellow-Director of the 4Civility institute. The institution coordinates the Work-Smart project, which seeks to develop support programmes for staff working from home, and their managers, concentrating on the issues of technology, staff welfare and how to manage staff working from home. The project’s deliverables will give managers and employees the support needed to rethink and develop workflow, supervision, motivation, human relations, trust, conflict management, training, and growth. 

The key advice he wished to pass on to managers responsible for the implementation of working from home were the following: establish clear communication channels, set clear expectations and goals, support employee well-being, maintain team cohesion, provide necessary equipment, support, monitor and evaluate productivity.

The topic of employee loneliness was also covered in his testimonial. He mentioned that “‘People Management’ Magazine survey found that nearly 73% of office workers believe their employer needs to do more to address loneliness among those working from home”, illustrating the correlation being remote work and employee wellbeing. Dr Paul Quantock suggests that Managers and Human Resources staff can support and guarantee employee wellbeing through clear guidelines, resources, and a supportive culture.